General rules

Note that all the principles and procedures of Abrang Pump Company are in accordance with the laws of the Islamic Republic of Iran, the Law of Electronic Commerce and the Law of Protection of Consumer Rights, and subsequently the user is also obliged to comply with the laws related to the user. If there are changes in the rules, procedures and services of Water Pump Company in the future, they will be published and updated on this page, and you agree that your continued use of the site means acceptance of any changes..

Definition of seller and conditions of goods

The products presented on the website are supplied by Abrang Pump Company from a reliable company and an official and legal importer.
– The invoice of the goods purchased by the buyer will be sent by Abrang Pump Company upon the request of the buyer.
– Buyers have the opportunity to submit an invoice request up to 2 days after placing the order and confirming it.

Electronic Services

When you use the services of Abrang Pump Company, place your online order or purchase, or email Abrang Pump Company, these communications are done electronically and if If your request is in compliance with all principles and procedures, you agree that Abrang Pump Company will respond to your request electronically (via e-mail, short message service and other electronic services). Also, the e-mail address and telephone numbers that the customer registers in his profile are the only official e-mail addresses and telephone numbers approved by the customer, and all the company’s correspondence and responses are made through them..

Record processing and sending orders

– Working day means Saturday to Thursday of every week, excluding public holidays in Iran, and all orders registered during working days and the first day after the holiday are processed. Abrang Pump Company to its customers 7 days a week and allows ordering 24 hours.
– All orders registered on the Abrang Pump website are placed in the processing queue by sending the order code via SMS and the invoice via email. Abrang Pump Company always takes utmost care and effort in sending and delivering all registered orders. Despite this, if the stock of a product in Abrang Pump Company ends, even after the customer places an order, Abrang Pump Company reserves the right to cancel the order or refund the order amount, or the customer can Replace the finished product with another product.

User comments

The purpose of creating the comments section on the website of Abrang Pump Company is to share the experience of buying and using the products that are sold. Obviously, the comment section of Abrang Pump Company is different from other sites and social networks. In this section, every user is allowed to share their opinions within the framework of the terms and conditions of the site and view their opinion on the site after checking by experts. It is obvious that if the rules of the site are not followed in user comments, they will not be approved and as a result will not be displayed on the site. Abrang Pump Company is not responsible for the correctness or incorrectness of the opinions published in this section. Displaying user comments on the site does not mean technical approval of Abrang Pump Company about the content of the comments; Therefore, respected users are requested not to make opinions the basis of their choice and decision..

Terms and conditions for leaving comments in the user comments section

1- Write Farsi and use the Farsi keyboard. It is better to avoid empty space (Space) more than usual, drawing letters or words, repeated use of a letter or word, emoticons and emojis in the text.
2- For your comment or review, choose a title appropriate to the text. A good title will encourage users to read your comment.
3- User reviews should include the strengths and weaknesses of the product in practical use and personal experience, and the advantages and disadvantages should be included in a summary and headline-wise in the designated place. It is necessary to avoid exaggerating and exaggerating the advantages or disadvantages of the product as much as possible.
4- A proper criticism is a criticism that does not consider only the disadvantages or only the advantages; Rather, realistically examine the advantages and disadvantages of each product together.
5- Considering the difference in the level of different products and the major difference in their prices, it is necessary to review each product according to its price; Not absolutely.
6- In order to respect the site visitors’ time, it is necessary to remove unnecessary content when writing a review and include only necessary and useful content in your review.
7- According to the structure of the comments section, refrain from asking questions or asking for guidance in this section and raise your question or request for guidance in the question and answer section.
8- Users posting comments are required to use respectful language and avoid insulting other users or other people. Obviously, any insult to a person or people and the use of inappropriate words will cause the user’s opinion to be disapproved.
9- The comments section of the site is different from the forums; Therefore, in order to maintain the structure, the topics outside the framework that has a discussion mode will not be approved.
10- All users have the right to publish their opinions on the site under the condition of observing the rules; Therefore, even if you find an opinion far from reality, biased or wrong, you should not address the commenter or criticize him. Each user can only write his opinion and leave the judgment to the readers of the comments.
11- You can be aware of price changes through the price change chart on the site; Therefore, do not mention the “price” amount in the comment section, do not ask about it and do not comment.
12- In your reviews, avoid exaggerating or exaggerating the product’s strengths or weaknesses. Obviously, as much as possible, any exaggerated or far from reality opinion will not be approved.
13- Considering the site’s responsibility for the links in it, you should not post links to other sites in your comments. As much as possible, be careful not to link (send) other users to other sites and to include email or social network usernames.
14- Only comments related to the product in question will be approved; Therefore, do not raise miscellaneous and unrelated discussions with the product.
15- Users can comment on any section of the store in the relevant section; Therefore, do not write any criticism about the site or its services in the comments section.
16- Note, do not post issues you are not sure about in the comments; Also, avoid reposting rumors or unreliable information about individual products.
17- It is better to record content in this section that is useful for site visitors; Therefore, avoid expressing any personal, irrelevant or unnecessary content in this section.
18- It is necessary to write down your comments and avoid abbreviating words or using colloquial literature as much as possible. The use of written literature that can be displayed on the site requires the approval of users’ opinions..

Guarantee of product authenticity

The customers of this company can be sure that they will buy and receive the goods with fabric packaging and authentic labels that have not been tampered with from Abrang Pump Company. Abrang Pump Company guarantees the authenticity of all its products. Customers can be sure that they are buying a product with a hologram and a valid label that has not been tampered with and entered the country through legal channels from Abrang Pump Payam Company. Companies that do not have the necessary conditions for official import or do not have an official representative license are not allowed to import goods and their activities are considered illegal. It is necessary to mention here that the country of manufacture does not affect the authenticity of the product and it is the authentic brand that determines the quality of the product.
All the products that are offered in Abrang Pump Company are original, and no used or non-original products are sold on this site. This is why Abrang Pump Company guarantees the authenticity of all the products on its website. On the reference and store site of Abrang Pump company, guaranteed prices of each product are provided to create a good sense of optimal and smart shopping for you, dear users and customers..

Shipping and delivery methods

Delivery to the door of the shop:

Respected customers can pick up their goods at their desired location by coordinating with the freight forwarder or one of the sales representatives at the central store.

Delivery of goods in the city

Due to the problems of collecting money from the cities, please, in order to process your order, first deposit the money to one of the account numbers mentioned in the payment methods section. After processing the order and issuing the remittance to the warehouse, the approximate delivery time of the sent order will be between 24 and 72 working hours based on the geographic area and destination of the order..

Delivery by freight

In this method, the goods will be sent on a post-paid basis (payment of the shipping fee upon delivery of the shipment). The shipping fee is determined and received by the shipping companies, and shipments for nearby cities up to 24 hours, far away cities up to 48 hours, and far away cities up to 72 hours. The watch will be sent by courier..

Covered cities and cities close to them

Abadan – Abdanan – Abik – Abadeh – Azadshahr – Astara – Astana (Arak) – Astana Ashrafieh – Ashkhane (Bojnord) – Aghajari – Aq Qala – Amol – Abhar – Abarkoh – Arak – Ardakan – Ardabil – Azna – Arsanjan – Islam – Asadabad – Aliguderz – Andimeshk – Amlesh – Ahram – Ahvaz – Urmia – Omidiyeh – Adimi (Zabul) – Islamabad West – Esfrain – Ashnoyeh – Isfahan and Humeh – Euclid – Iranshahr – Izeh – Ilam – Ivangharb – Babolsar – Babylon – Bagh Malek – Baneh – Barazjan – Borujard – Borujen – Bajnord – Bam – Benab – Imam Khomeini Port (Sarbandar) – Anzali Bandar – Turkmen Bandar – Abbas Bandar – Bowanat (Sorian) – Bushehr – Bukan – Behshahr – Birjand – Bijar – Behbahan – Pasargad – Paveh – Peresar – Pol Dokhtar – Piranshahr – Takstan – Talesh – Torbat Heydarieh – Tabriz – Tankabon – Toisarkan – Hamidiyeh – Joghtai – Jolfa – Jam – Javanroud – Joyn – Joibar – Jahorm – Jiroft – Chabahar – Chaldaran – Chalus – Khash – Khorram Abad – Khorram Bid (Dehbid) – Khorram Dareh – Khodabande (Qidar) – Khorramshahr – Khomein – Khomeini Shahr – Khandab (Arak) – Khwansar – Khormoj – Khoi – Darab – Damghan – Dezful – Dasht Marghab – Durud – Dilijan – Dehdasht – Dareh Shahr – Divan Dareh – Ramsar – Ram Shir – Ram Hormoz – Rasht – Rafsanjan – Ravansar – Rudsar – Rumshakan – Zablouzhak – Zahedan – Zanjan – Sari – Saveh – Sabzevar – Sarab – Saravan – Sarpol Zahab – Sardasht – Sarvistan – Saadatshahr – Saqqez – Soltanieh – Selmas – Semnan – Sanqarkaliai – Sanandaj – Sosengard – Sirjan – Sivand – Shadgan – Shazand – Shahroud – Shahinshahr – Shush – Shushtar – Shahreza – Shahrekord – Shiraz – Shirvan – Sain Qala – Sahne – Safashehr/Sarostan – Soemasera Monastery – Asalouye – (region Special for Pars Energy) – Aliabad Katoul – Faminin – Fasa – Farmahin (Arak) – Fereydun Kanar – Flavarjan – Fouladshahr and Zob Ahan – Foman – Qaderabad (Sadatshahr) – Qaimshahr – Qain – Qeshm – Qorveh – Qazvin – Qasrshirin – Qom – Qochan – Kazron – Kashan – Kashmer – Kamiyaran – Karaj – Kordkoi – Kerman – Kermanshah – Kalachai – Kamijan (Arak) – Kangavar – Kangan – Kahnuj – Kohdasht – Kish – Galiksh – Gachsaran – Gorgan – Golpaygan – Gonabad – Gonbadkavus – Gilangharb – Lar – Laljin – Lahijan – Lordegan – Langrod – Lushan – Lisar – Mako – Mahshahr – Mobarakeh – Mahalat – Mahmudabad – Maragheh – Marand – Maroodasht – Marivan – Masjid Suleiman – Mashhad – Malair – Malekan – Manji L – Mahabad – Mahajran (Arak) – Mehran – Miandoab – Miankoh – Miane – Mibod – Minodasht – Milajard (Arak) – Najafabad – Naraq – Nazarabad – Naqab – Naqdeh – Neka – Nowshahr – Noor – Noorabad Lorestan – Nahavand – Nehbandan – Neishabor – Hadishahr – Hamon – Harsin – Hashtpar – Hashtgerd – Haftkal – Hamedan – Handijan – Hoizeh – Hirmand – Hidej – Yasouj – Yazd

after sales service

Abrang Pump Company has always put attention to customers and meeting their needs at the top of its activities, and in the past years, it has been honored to receive a plaque and a statue supporting consumer rights. In this regard, this company has implemented the following measures to increase the quality and speed of responding to customers in order to provide after-sales services:
1- Opening of the central office of after-sales service
2- Extensive supply of spare parts